Emerald Duv will be glad to exchange any unused non-discontinued item. Items must be returned in the original packaging, with tags (if any) in new, unused condition in order to receive a refund. There are no returns on any sale, discounted, or clearance items. We cannot accept returned merchandise 14 days after you have received your order. Shipping fees are non-refundable unless an item was shipped or invoiced incorrectly by our company. Re-shipping fees may apply on exchanges.
ALL MERCHANDISE BOUGHT ON SALE OR WITH PROMOTIONAL SALE IS FINAL SALE AND CAN'T BE EXCHANGED/RETURNED/OR REFUNDED.
DO NOT JUST SEND YOUR ITEMS BACK.
Simply follow the instructions on the Return Form
Download the Return Form HERE