All online orders must be paid with a credit card or PayPal. We accept American Express, Visa and MasterCard. Please note: your billing address must match the billing address of the credit card used for purchase.
We ship anywhere in the United States.
Most orders will ship within 1 business day; however, at times certain items are in high demand and will unfortunately be on backorder. If you need your jewelry in a hurry please contact us and we will be able to let you know if an item can ship immediately. If there is a delay over 5 business days, you will be contacted immediately.
All orders are shipped using USPS. Delivery times and options are:
$8 Priority Mail 2 - 5 day delivery
$20 Express Mail 1 - 2 day delivery
Once we have shipped your order you will receive a confirmation email with tracking info.
If you have any questions regarding the payment or shipment of your order, contact us at firstname.lastname@example.org
INTERNATIONAL SHIPPING (additional information)
The cost of International Flat Rate Shipping is $25.00 USD.
International shipping is done using USPS (United States Postal Service) International Priority Mail or First Class Mail.
Delivery is estimated at 6 to 10 business days for most major markets. Shipments to non-major markets may result in additional time. Also, shipping jewelry can sometimes take extra time going through customs.
A tracking number will be provided, but once it arrives in the destination country and is being handled by that postal service or customs, the tracking number may not be useable. Please call your local postal service to see if they can provide you with information.
Any duties and taxes, if applicable, are the responsibility of the international customer.
Please ensure your address is correct as Emerald Duv can not be held responsible for any delays or lost packages due to an incorrect address.